How to Download Recordings from Call Text?

Your Answer:

Step 1: Log in to, on the left side of the screen there will be a “Communication” section, click on it.

Step 2: Click on the Box Message icon in the “Actions” Column.

Step 3: A screen will come out and it will have all the Call Information, their will be a section that’s called “Recording”. From there you will click the Icon with the 3 dots and you will be able to download the file to a Mp3 File. An alternative method to download your recordings is to go to your side bar click on “File Library” and on the “System” folder you will find the recordings folder which you can download the Recording Audio’s. (You must know the day of the call was made, because the recordings get put into folders with the date it was recorded.)

Created: 2018-10-12 08:26:11
/ Updated: 2020-07-30 12:56:21